Eliot Siegel Portraits

FAQ’s

FAQs

Family Session Fees:

Monday -Sunday £150 Prices are all-inclusive.

 
The session fee includes:

  • a pre-session consultation and briefing with you on the phone or email
  • the photography session
  • postproduction of images includes processing of all images in Colour and Black & White
  • presentation of your images in person or via secret gallery link
  • help for you to choose your products; see also PRODUCTS & PRICES on the menu bar
  • I travel anywhere within the UK but may need to charge a supplement to cover my petrol and travel time.

 
Vouchers:
If you would like to purchase a session voucher as a present for a partner, family member or friend – please contact me and I will create a personalised voucher for you. Vouchers can be ordered for the price of the session, or the session plus the cost of some prints or product/s.
 
Planning for your session (you and your children):
 
Clothes: Try avoiding conflicting graphic fabric patterns . Clothes are best kept fairly plain in colour and simplicity of style. Smart casual is my usual suggestion. Clothing changes are welcome during your session. It’s most important that you feel relaxed and comfortable.
Hair: Please plan ahead, sometimes a hair cut or styling makes good sense before a session.  This applies to everyone involved in your shoot.
Jewellery & make-up:  Best to keep it natural and simple and let the energy of the moment create the big bang.  Makeup is necessary for a women to be photographed, but best not to overdo it.
 
Pets: Well behaved pets are very welcome at your session and make great accessories and props.
 
Weather: I’m happy to shoot in most weather, no matter how heavy the clouds, (which provide a lovely soft flattering light) but very happy to reshcedule if it rains. Rain can cause the light to be adversely heavy.
 
Postponing your shoot due to illness: Never a problem, but I would appreciate as much notice as possible if you, your partner or the children are ill, or if you sense you might be coming down with something a few days earlier than your session.
 
Cancellations or postponements: If I need to postpone your session for reasons beyond my control, I can schedule in a new session date or you can choose to have any deposits refunded to you.
If you must cancel or postpone your session, I ask for two weeks notice, except when the reasons are beyond your control. Any deposit will be refunded if we can’t reschedule your session. Cancellations less than two weeks from your session will be charged at 100% of the deposit paid.
 
Payment: Your booking is confirmed when a 50% deposit for the session fee is paid.  The balance of the session fee needs to be paid two weeks in advance of your session.
 
Payment for sessions and products: I am happy to accept most credit / debit cards, Bank Transfers and cash.
 
Post-production:
After the shoot session, I often have as many as a thousand images or more to edit down to a reasonable number, which often depends of how many people are in your session. I try my best to choose approximately 150 images that I then process in Adobe Lightroom in both Black and White and Colour. This post-production work takes hours of time, and much experience is needed to push the images to their ultimate visual limit.
 
Viewing & ordering your Images: I will personally show you your best images from our session working together, but if that’s not possible, I can also create a password protected online gallery for you to view all the best images on your computer.   Online galleries stay live for approximately three months.
 
Retouching: Different degrees of retouching apply to different people’s desires. I can diminish lines and eye-baggage where necessary, (and more) but only by agreement with my client. My personal view is that I want to keep my clients to be very happy. Retouching normally happens when images are purchased, but not in the first viewing stage. Feel free to ask me to try something for you.
 
Discount: I can offer you a 10% discount on all orders made on prints and products (other than albums and coffee table books) when purchased within two weeks of your viewing of your images.   This discount applies to anyone in your family, including grandparents. This offer ONLY applies to Family Portraits.
 
Copyright: The copyright to all the images taken at your session remains with the photographer, by British and international law, but I would never use any of your images for public advertising or online visibility, (website or social media like Facebook) without your written consent.
 
Delivery: Photographic print orders are typically delivered within two weeks of purchase. Books and Albums take approximately one month due to all the design and retouching that goes into the production, and most other products take between two weeks – one month to receive. Collection can be made from my London address, or can sometimes be delivered at cost by courier services.
 
Booking and Information: To get more information first hand, or check my availability, please feel free to
call me on 07768 816749 or email me at eliot@eliotsiegel.com If you prefer a nice cup of coffee and a face to face, I live just next to the Cote restaurant on Teddington High Street, and welcome a chat.